The Vic Covid-19 Response

In line with New Zealand Government’s information and regulations regarding the Coronavirus (COVID-19), we have strengthened our operations at The Vic to ensure you have a safe cinema experience. These are: 

  • My Vaccine Pass

Under the COVID-19 Protection Framework, we will be operating with My Vaccine Pass regulations. My Vaccine Pass is the official record of your COVID-19 vaccination status for use in Aotearoa New Zealand. At all settings (Red, Orange and Green) you will be required to provide your My Vaccine Pass to enter the premises. Non vaccinated customers will not be admitted to the premises. 

  • Physical distancing

Under the COVID-19 Protection Framework, physical distancing requirements are met by ensuring staggered session times and spaced seating. At Red, 50% of our seats will be blocked off and a minimum of 1 metre distance between seated cinema patrons is ensured. Floor markings indicate the queue blocks in the foyer. A limit of 100 people per closed space applies. At Orange and Green settings, no seating, social distancing requirements or maximum gathering limits are rquired while operating with My Vaccine Pass regulations. 

  • Enhanced cleaning

In addition to our scheduled cleaning, we are regularly cleaning and sanitising all surfaces in our cinemas, including seats, tables, surfaces, handrails, door handles and service counters.

  • Free hand sanitiser

Free hand sanitiser is available to all patrons. Sanitising stations are located in the foyer and gelato bar at the service counters.

  • Customer register

To ensure any potential community outbreak can be tracked and retraced easily, patrons are asked to register through the Covid tracker app via a QR code or manual sign-in.

  • Staff hygiene

Staff are trained in cleaning and hygiene protocols, regularly washing hands and wearing gloves when serving food and beverages. Under the COVID-19 Protection Framework, at the Red setting, all staff will be wearing face coverings at all times.

  • Public hygiene

Under the COVID-19 Protection Framework, at the Red setting, we encourage patrons to wear a face-covering at all times. Masks are available for sale at the service counter. 

We ask our patrons to practice good hygiene and wash hands frequently, dispose of their rubbish at the end of sessions and use contactless payments where possible. Please stay away from the cinema if feeling unwell to ensure public safety.

If you have any questions, please don’t hesitate to contact us at